Can I return or exchange products?
Due to the consumable nature of our products we don't accept returns or exchanges for change of mind. If there is a problem with your products or if you're unsatisfied please contact us within 7 days of receiving your order.
How much does shipping cost?
Shipping is $5 within Australia, with complimentary shipping for orders of four or more deodorants.
Which countries do you ship to?
Currently we ship only within Australia. Soon we will be adding international shipping, you can sign up to our mailing list to find out when this option becomes available.
How long will my order take to arrive?
Due to the handmade nature of our products, it can sometimes take a few days before your item is shipped. After your items are picked up by our courier, you will receive tracking information via the email address you entered at checkout. If you don't receive this email and are wondering where your package is, please feel free to contact us and we can check on it for you.
Can you ship my order without any plastic?
We ship all of our orders without any plastic. We use shredded recycled paper kraft paper tape, and recycled / recyclable satchels and boxes.
Why can't you ship to PO Boxes?
We use Sendle (Australia's first carbon neutral delivery service) to post the majority of our orders. Sendle uses courier services Couriers Please and Fastway and therefore cannot deliver to Australia Post post offices.